{"xsrfToken":"dad4149f74e6f97bf40108922a904483be59be66_lout","branding":{"id":"2","key":"esd","name":"ExplorOz Help Desk","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#de7a00","headerLinkHoverBGColor":"#de7a00","headerBadgeColor":"#de7a00"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/3e45494c-8c4a-47b0-b364-99fe1ac3147f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxNTBmNzdkNC0wZjE3LTQyZDYtYmVlNi0yNDEyMzg1OThjNTEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNlNDU0OTRjLThjNGEtNDdiMC1iMzY0LTk5ZmUxYWMzMTQ3ZiI6WyJyZWFkIl19LCJleHAiOjE3NTA3MTkzMjIsIm5iZiI6MTc1MDcxODcyMn0.Py_urBwsgr4qp3Q3IhVzg1xVqR_1BMSuD4Y-77MJ07I&client=150f77d4-0f17-42d6-bee6-241238598c51&mode=fit","logoId":"3e45494c-8c4a-47b0-b364-99fe1ac3147f","isLogoAvailable":true,"helpCenterTitle":"Welcome to the I.T. Beyond Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"NEW! Get Instant Answers","userInitialAnnouncementMessageWiki":"<p>Select one of the options below and as you type, \"Suggested Articles\" will appear based on the words you enter. Please open these to check for an instant answer to your issue.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the I.T. Beyond Help Center","sharedPortalName":"Help Center","announcementHeader":"NEW! Get Instant Answers","announcementMessage":"Select one of the options below and as you type, \"Suggested Articles\" will appear based on the words you enter. Please open these to check for an instant answer to your issue.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"esd","projectId":10001,"serviceDeskId":2,"name":"ExplorOz Help Desk","description":"","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"10107","name":"Accounts","descriptionHtml":"","callToAction":"Accounts","introHtml":"<p>This is the place to get assistance with any ExplorOz account issues related to Membership, logins, or invoices. Please note, we cannot assist with App Store transactions</p>","icon":10314,"iconUrl":"https://itbeyond.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[2],"key":""},{"id":"10106","name":"Customer Support","descriptionHtml":"<p>Please include as much information as possible, including your phone number, email address, and if relevant your ExplorOz User ID # and any supporting screenshots. Please sign off using your name too.</p>","callToAction":"Customer Support","introHtml":"<p>This is the hub for general enquiries and assistance.</p>","icon":10321,"iconUrl":"https://itbeyond.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[2],"key":""},{"id":"10130","name":"Map Alert","descriptionHtml":"<p>Have you found something that requires updating on the map? Please give details here. You can upload images such as screenshots too.</p>","callToAction":"Map Alert","introHtml":"<p>Alert us to errors/omissions you've found on the EOTopo map</p>","icon":10308,"iconUrl":"https://itbeyond.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10308","groups":[2],"key":""},{"id":"10109","name":"Suggestions","descriptionHtml":"","callToAction":"Suggestions","introHtml":"<p>Share your suggestions for improvements or new features here</p>","icon":10322,"iconUrl":"https://itbeyond.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[2],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"2":[10106,10107,10130,10109,10108]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"EO","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxNTBmNzdkNC0wZjE3LTQyZDYtYmVlNi0yNDEyMzg1OThjNTEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTA3MTk5MjIsIm5iZiI6MTc1MDcxODcyMn0.7gnRaEM4sXj58ETHK_00OuTyBse4wfMwwjcvKm9v384","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"150f77d4-0f17-42d6-bee6-241238598c51","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}